Get In Touch

We are here to answer your questions and help you find the right protection solution for your needs. Reach out through the channels below and our team will respond promptly.

Contact and communication

Contact Information

Address

142 Kensington High Street
London, W8 7RG
United Kingdom

Email

[email protected]

Working Hours

Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

Modern office building

How We Can Help

Common inquiries we address daily

Service Selection

Not sure which protection level you need? We can assess your current situation and recommend the most appropriate service based on your transaction patterns and risk factors.

Technical Support

If you are experiencing issues with alerts, monitoring dashboards, or any technical aspect of our service, our support team can troubleshoot and resolve problems quickly.

Account Management

Questions about billing, service upgrades, or account settings can be directed to our team. We handle changes efficiently to ensure uninterrupted protection.

Security Incidents

If you suspect fraudulent activity or have received an alert, contacting us immediately allows our analysts to investigate and take necessary protective measures.

Customer support team

Response Times

We understand that financial security matters are time-sensitive. Email inquiries typically receive responses within four business hours during working hours.

For urgent security concerns related to active fraud or suspicious activity on monitored accounts, our alert system operates continuously and triggers immediate investigation protocols.